Metaphrase Technologies has undertaken HIPAA compliance and has taken painstaking measures to protect all patient information. Our levels of security meet and exceed all HIPAA regulations related to electronic transmission of Information. Metaphrase Technologies has implemented the following technical safeguards in compliance with the HIPAA


Access control:

Metaphrase Technologies has implemented procedures in the system that gives the ability to allow access only to persons that have been granted access right. Protection of secure server resources is provided primarily by the firewall. Firewalls screen all inbound and outbound traffic to grant access only to authorized applications, and only to legitimate users. Determining who is a legitimate user (proof of identity) is the role of authentication. Thus authorization or access control protects the privacy of information stored on servers.


User Identification and Authentication:

Metaphrase Technologies assigns a unique number for identifying and tracking user identity, author identity and patient identity.


Encryption and decryption:

Metaphrase Technologies takes advantage of proven, well-accepted and open standards for authentication and encryption. We have implemented 128 bit encryption and decryption and transmitted via secure sockets layer (SSL), during transmission and maintenance of information on the website.


Audit Controls:

Software procedural mechanisms have been implemented that record and examine activity in the system. Procedures and protocols are implemented to facilitate throughout the transcription processing phase to assure that all work is completed, and all documentation is tracked and accounted for. Auditing of activities occurring in our system provides for creation of records, concurrent with any use, trail records identifying user, data source etc.


Monitoring all changes to access authorities:

When you upload files for transcription you will be providing details of a very sensitive nature. Metaphrase Technologies will not disclose any information about any person or matter contained in your uploaded files. You retain ownership of all data, and a complete audit trail is available of all personnel who have ever accessed files. Security of your data is important to Metaphrase Technologies. Our policies and technology are designed to adopt the latest and most promising developments in the field. We understand the importance of protection of your data on the Internet.


Integrity:

Metaphrase Technologies has implemented procedures to protect against improper alteration and destruction of Information. Metaphrase Technologies has a three level backup system. All data is backed up twice per day, first to a backup server, second to a auxillary storage devices and stored in a secure location under management control. Backup process is performed in a dynamic mode so system can be operational 24 hours a day with no data loss after system failure if any and system recovery to point of failure in the event of hardware/software failure.


Transmission Security:

Metaphrase Technologies guards against unauthorized access to Information that is being transmitted over the network. All medical data (dictation, transcription, search facility and EMR) is managed on a secure server that encrypts all data communication between your computer and our server. This means, anyone intercepting any data while it is being transferred from our server to your computer could not interpret or decrypt this data. Metaphrase Technologies allows you to view patient files on the secure server and download if required. All downloads will be encrypted and then decrypted with a key. To access any data from the secure website a valid username and password is required – as an added level of precaution.


Privacy Policy:

Besides the above measures, access to personally identifiable information is restricted to employees and business who need access to the information in order to do their jobs. These employees are very limited in number, and are committed to the privacy and security policies. The extra step is taken to have all employees execute comprehensive nondisclosure agreements, which provides explicit legal confidentiality protections.

Click here to view our Privacy Policy.